We’ve compiled some of the most frequently asked questions and answers to make your planning easier. Read below for useful information—everything from opening hours and ticket prices to facilities and animal interactions.
If you have any further questions, please feel free to contact us directly.
We look forward to welcoming you to an unforgettable experience at our park!
No, but you can take a bus or train to Grenå or a bus to Ebeltoft. There, you transfer to regional bus 123 (Grenå–Ebeltoft) and get off at Balle. From there, it’s a 2-kilometer walk.
Yes, you may, as long as the dog is quiet, calm, and, of course, on a leash. Loud barking scares our animals. However, dogs are not allowed in the exhibition area when the animals are out. You must present your dog waste bags at the entrance.
Yes, you’re welcome to do that. We have plenty of places to eat throughout the park—both outdoors and under cover. But you can also buy food at “Servalgrillen.”
No, we don't have a grill, but you're welcome to bring your own disposable grill.
You can rent children's wagons. We do not have any wheelchairs.
Yes, we accept the most common cards—Visa, Mastercard, Visa Electron, Mastercard Debit, and MobilePay.
Yes, if you have a companion pass, your caregiver gets in for free.
Yes, it is. Our paths are very accessible for wheelchairs, and there are benches along the path where you can rest if you have difficulty walking.
